Shipping policy

Fast, Reliable & Secure Delivery

At GlossXPro (Powered by Zavora Digital PVT LTD), we are committed to delivering your premium car care products safely and efficiently. Please review our Shipping Policy to understand order processing, delivery timelines, and shipping guidelines.

1. Order Processing

All orders are processed within:

  • 24–48 business hours after successful payment confirmation

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is dispatched, you will receive a shipping confirmation along with tracking details via email or SMS.

2. Shipping Timelines

Estimated delivery timelines may vary based on your location:

Standard Delivery

  • Metro Cities: 3–5 business days
  • Other Locations: 5–7 business days

Delivery timelines are approximate and may vary during:

  • high-demand periods
  • weather conditions
  • public holidays
  • courier delays

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

We may also offer:

  • free shipping promotions
  • limited-time delivery offers
  • minimum order value benefits

4. Order Tracking

Once your order is shipped, tracking details will be shared through:

  • email
  • SMS
  • order confirmation updates

Customers can use the tracking link to monitor delivery status in real time.

5. Delayed or Failed Deliveries

While we aim for timely delivery, delays may occur due to:

  • courier partner issues
  • incorrect shipping information
  • weather or operational disruptions
  • remote delivery locations

GlossXPro (Powered by Zavora Digital PVT LTD) is not responsible for delays caused by third-party logistics providers, but we will always assist in resolving delivery concerns.

6. Incorrect Shipping Information

Customers are responsible for providing accurate:

  • name
  • address
  • contact details
  • pin code

Orders delayed or undelivered due to incorrect information may require additional shipping charges for re-delivery.

7. Damaged Packages

If your order arrives damaged:

  • do not use the product
  • capture clear photos/videos of the package
  • contact our support team within 48 hours of delivery

We will review the issue and assist with replacement or resolution if eligible.

8. International Shipping

Currently, international shipping availability may vary depending on location and serviceability.

For international order inquiries, please contact our support team before placing an order.

9. Contact Support

For shipping-related assistance or tracking support, contact us:

GlossXPro Support

Email: contact.zavora@gmail.com
Phone: +91 97117 69269

Final Note

At GlossXPro (Powered by Zavora Digital PVT LTD), every order is packed with care to ensure your detailing essentials arrive safely and ready to deliver a premium shine experience.