Terms of service

Introduction

Welcome to GlossXPro (Powered by Zavora Digital PVT LTD). By accessing or using our website, products, and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website.

If you do not agree with any part of these terms, please refrain from using our services.

1. General Information

GlossXPro (Powered by Zavora Digital PVT LTD) provides premium car care and detailing products designed for automotive cleaning, protection, and maintenance purposes.

We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and specifications displayed on the website are accurate and up to date. However:

  • minor variations in packaging or appearance may occur
  • product colors may differ slightly due to screen settings
  • availability may change without notice

GlossXPro (Powered by Zavora Digital PVT LTD) reserves the right to discontinue or modify products at any time.

3. Pricing & Payments

All prices displayed on the website are listed in applicable currency and are subject to change without prior notice.

We accept secure online payments through approved payment gateways. By placing an order, you confirm that:

  • the payment information provided is accurate
  • you are authorized to use the selected payment method

4. Shipping & Delivery

We aim to process and dispatch orders within the estimated timelines mentioned on the website. However, delivery times may vary depending on:

  • location
  • courier delays
  • weather conditions
  • unforeseen circumstances

GlossXPro (Powered by Zavora Digital PVT LTD) is not responsible for delays caused by third-party logistics providers.

5. Returns & Refunds

Returns or replacement requests may only be accepted for:

  • damaged products
  • defective items
  • incorrect product delivery

To request a return or replacement:

  • contact our support team within the specified return period
  • provide proof such as images or videos if required

Products that have been opened, used, or damaged due to improper handling may not be eligible for return.

Refund timelines may vary depending on the payment provider and banking process.

6. Product Usage

All GlossXPro (Powered by Zavora Digital PVT LTD) products must be used strictly according to the provided instructions.

We are not responsible for:

  • improper application
  • misuse of products
  • damage caused by incorrect handling
  • use on unsuitable surfaces

Customers are advised to test products on a small area before full application.

7. Intellectual Property

All content on this website, including:

  • logos
  • product images
  • graphics
  • text
  • branding
  • website design

is the intellectual property of GlossXPro (Powered by Zavora Digital PVT LTD) and may not be copied, reproduced, or distributed without prior written permission.

8. Limitation of Liability

GlossXPro (Powered by Zavora Digital PVT LTD) shall not be held liable for:

  • indirect or incidental damages
  • loss resulting from misuse of products
  • temporary website interruptions
  • third-party service issues

Our maximum liability shall not exceed the purchase value of the product ordered.

9. User Responsibilities

By using this website, you agree:

  • not to misuse the platform
  • not to engage in fraudulent activities
  • not to interfere with website security or operations
  • to provide accurate personal and order information

10. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how your personal information is collected, stored, and used.

11. Third-Party Links

Our website may contain links to third-party websites or services. GlossXPro (Powered by Zavora Digital PVT LTD) is not responsible for the content, policies, or practices of external platforms.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws and jurisdiction of India.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

GlossXPro Support

Email: contact.zavora@gmail.com
Phone: +91 97117 69269